Mac’s Safety Space: Are we there yet? Almost certainly not!
Hospital Safety Insider, June 23, 2016
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One of the fundamental purposes/charges of any high-reliability organization/program, etc., is to be able to identify improvement opportunities and to act upon those opportunities in a manner that actually results in sustained improvement. In the Boston area, we call that "making things bettah!" So, when it comes to the management of the physical environment, I think we can all agree that sustainable improvement is a good thing and, from an operational perspective, really makes a lot of sense. But it's not necessarily good sense that drives your performance improvement efforts-it's also a regulatory requirement.
Read Steve's entire blog post here.
Read all of Steve's blog posts on Mac's Safety Space.
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