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Telecommuting: Strategies for a successful alternative worksite program

Residency Program Alert, July 22, 2020

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by Leslie Cox, BS, MHA, CPMSM, CPCS, former senior director of Banner Health’s credentialing verification office (CVO) in Phoenix

I’ll admit I was skeptical when first asked to lead a team of nearly 50 full-time employees who work from home. For 30 years, I had worked in an office where all members of my team sat in the same vicinity. The close quarters allowed me to swing by a person’s desk for information or discussion and to physically oversee daily operations.

This is an excerpt from a member only article. To read the article in its entirety, please login or subscribe to Residency Program Alert.

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