Heard this week
Residency Program Insider, August 17, 2018
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“During my residency, the times were different. We weren’t necessarily encouraged to speak up when something seemed unsafe. I wish I had known from day one the importance of our voice, and how critical it is for anyone on the care team with a safety concern to speak up about it, regardless of rank.”
- Tejal Gandhi, MD, chief clinical and safety officer at the Institute for Healthcare Improvement in Boston reflects on the challenges she faced as a resident when she had a concern about patient care.
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