Quality & Patient Safety

Rainwater pours in changes

Briefings on Accreditation and Quality, May 1, 2012

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As Hurricane Irene came sweeping up the East Coast last summer, it was hard to imagine how widespread the storm's effects would be, particularly on states not ­usually heavily impacted by hurricanes. To be safe, precautions were made, but expectation for damage were low.

"The Friday before the storm we activated incident command," says Sharon Chaput, RN, C, CSHA, senior director of standards and quality management at the Brattleboro (Vt.) Retreat. "People were saying, 'It's not going to be that bad, we're in ­Vermont!' We'd never had flooding of this magnitude."

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