Executive Rounding as a Management Strategy
Nurse Leader Insider, May 25, 2017
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Drive Patient Satisfaction and Staff Engagement by Creating a Culture of Rounding
Patient rounding has become a top priority for hospitals looking to improve patient loyalty, outcomes, and staff engagement. Consistent, purposeful rounding has proven to deliver outcomes by promoting the quick resolution of patient issues and the ability to drive long-term care improvements. Executive rounding, the process by which hospital leaders leave their offices to round on patients is the most effective way to role-model positive behaviors that foster a culture of rounding.
Key Takeaways:
— Learn how leading organizations are increasing rounding success by implementing executive rounding programs focused on consistent, purposeful rounds
— Understand strategies and tips for developing a leader rounding program at your organization including what to ask and how to round
— See the positive impact leader rounds can have on patient satisfaction and staff engagement
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