Nursing

IT Rounding Pays Off for Nurses, Patients? and IT Staff

Nurse Leader Insider, March 31, 2016

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We hear about alert fatigue, but tech fatigue in general is also worthy of attention in healthcare.

As a way of combatting tech fatigue, the IT staff of HCA North Texas is making regular rounds of units, and in the process redefining how a healthcare IT department interacts with hospital and clinic staffs.

Leah Miller, CIOLast week, HCA North Texas CIO Leah Miller explained to me how it works.

Miller told me how she partnered with HCA North Texas Chief Nursing Executive Carol Gregory to verify that the myriad of equipment in use by nurses at the division’s 13 hospitals was continuing to be in good working order to meet a variety of important objectives, including compliance with sepsis bundle initiatives to reduce mortality.

“What we realized is they don’t really have time to make the call to ensure their equipment is working, and [also] take care of our patients,” Miller says. “So we took some of the Studer Group nurse leader rounding principles, and we created tech rounding.”

Here is how it works. Once a week, an IT team from HCA walks through each unit. “You can think of them as operational blitzes, where every member of the IT staff, from our nurses, our clinical informaticists, to our technical folks, to our physician support folks, all round to a unit at once,” Miller says.

To read the rest of this article, go to HealthLeaders Media.



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