Nursing

Consumer engagement through health IT a high priority, but strategies lack clarity

Nurse Leader Insider, July 27, 2012

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While healthcare providers are placing consumer engagement in health information technology (IT) high on the list of priorities, many providers do not have clear definitions or approaches, according to a survey conducted by the National eHealth Collaborative. Of the 450 organizations surveyed, 53% ranked consumer engagement high or very high among their organization’s priorities, but 33% responded that strategies lacked clarity. Nearly 60% indicated that their organizations were beginning to refine strategies for consumer engagement. 

The survey also asked respondents to indicate what they include in a definition for consumer engagement in health IT. Among the responses were using electronic educational material, refilling prescriptions or accessing personal health data online, communicating with a provider through electronic means (telemedicine), and patient self-management through electronic home monitoring devices and health-related smart-phone apps. Improving health outcomes, delivering information to patients, and enabling consumers to take more responsibility for their health were among the top goals for consumer engagement, according to the survey.

Source: Becker’s Hospital Review



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