Website spotlight: Methods to improve tracking nurse education and training

Staff Development Weekly: Insight on Evidence-Based Practice in Education, November 19, 2010

How quickly can you call up your nurse training and skill set data?

Midland (TX) Memorial Hospital recently changed its process for tracking online training and demonstrated proficiencies among its nurses. The change resulted in a real-time information tracking program that has helped not only with tracking training, but also documenting growth of Midland Memorial's employees for its ANCC Magnet Recognition Program® (MRP) journey.

Jenny Delk-Fikes, BSN, RN-BC, clinical excellence manager at Midland Memorial, explains that previously, e-learning was tracked online, whereas checklists for demonstrated proficiencies were tracked in paper format—forcing managers and nurses to look in multiple locations, consulting multiple formats, just to figure out what their staff and peers knew and how well they knew it.

This process has been much improved with an all-electronic system.

"The first thing we did was get a system that met our needs," says Delk-Fikes.

Midland Memorial needed a centralized component that gave the hospital real-time access to the knowledge and critical thinking skills of the nursing staff. "We need to know when something is new and when it has changed. We need to be able to communicate those changes in real time," says Delk-Fikes.

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