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Inside best practice: CNOs and the electronic document

HCPro's Weekly Update on the ANCC Magnet Recognition Program®*, October 4, 2010

Your greatest asset in creating this portion of your electronic document is your Chief Nursing Officer (CNO) her- or himself.

“You need your CNO to be your advocate,” says Sallie Latty, RN, BSN, MA, one of a pair of ANCC Magnet Recognition Program (MRP) ® coordinators with St. Vincent Hospital Indianapolis. “They can be your intercessor in obtaining important documents or getting access to the right meeting minutes.”

While this was not the case at St. Vincent Hospital, it is possible the CNO may not be comfortable standing in the spotlight—and this is a fear you need to help them get over.

“Once they see that what you’re doing is to make them look as good as possible, they’ll become your advocate,” says Latty.

“They’re a great CNO and do all these wonderful things, and you want to capture that. Our own CNO, as we finish each SOE or component, thanks us for painting her in such a good light.”

Source: This excerpt is from the September HCPro’s Advisor to the ANCC Magnet Recognition Program®. Don’t have a subscription? Take a look at the benefits of becoming a member of HCPro’s Resource Center for the ANCC Magnet Recognition Program®.

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