In the news: Social media and hospitals

HCPro's Weekly Update on the ANCC Magnet Recognition Program®*, September 27, 2010

Editor’s note: This feature explores problematic Joint Commission standards with expert advice from BOJ advisors. This month’s edition is written by Jodi Eisenberg, MHA, CPMSM, CPHQ, CSHA, program manager of accreditation and clinical compliance at Northwestern Memorial Hospital in Chicago.

The opinions expressed here are those of Eisenberg alone and do not reflect the views of her employer.

In July, the Association for Healthcare Accreditation Professionals (AHAP) established a Facebook page for its members. Interestingly enough, several of AHAP’s listserv members responded by advising that their organizations not allow participation on Facebook.

After doing some research, it is clear that this is an area within healthcare that has the potential for rapid growth, as well as strong resistance. Common reasons for not moving into the realm of social media include security, confidentiality, productivity, IT-related bandwidth issues, and more. However, it might be beneficial to start thinking beyond the barriers.

Read more: Source: Briefings on the Joint Commission

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