Inside scoop from our experts: Staff education departments
HCPro's Weekly Update on the ANCC Magnet Recognition Program®*, August 13, 2010
This week’s question on professional organization participation comes from a discussion on JourneyTalk. Gen Guanci, MEd, RN-BC, CCRN, a consultant with Creative Health Care Management in Minneapolis, MN, provides some insight..
Q: How do you calculate the productivity of your Nursing Education department?
A: Several years ago, while working in nursing professional development (education), I came to the realization that I was doing myself, and my department, a disservice by reporting out "productivity." I transitioned from reporting things such as "we held 20 classes and educated 200 people" to outcomes reporting. In other words, answering the question: "What is different as a result of our education activities?"
When I reported, I linked to our department activities to identified desired outcomes of specific education. I then linked these outcomes to our organizational goals and even pay for performance initiatives. Many of these are stretch goals or outcomes and some educators have a hard time relating their work to them.
Here's an example: You provide classes on computerized physician order entry (CPOE). One of the main reasons organizations implement CPOE is to reduce transcription errors. After all your classes, the order transcription error rate drops by 66%. Instead of reporting you held 20 classes and educated 200 people, you should report out that as a result of focused education, the order transcription error rate dropped by 66%. This helps validate the critical importance of nursing professional development's role in regards to patient safety and outcomes.
Editor's note: On JourneyTalk you can network with your peers, discuss the new manual, share your helpful tips, and get advice on how to meet the program's expectations. Become a member of JourneyTalk when you subscribe to HCPro's Resource Center for the ANCC Magnet Recognition Program®.
Related Products
-
Strategies for Nurse Managers
Strategies for Nurse Managers is a 12-page monthly how-to newsletter that was created exclusively to help you save time...
-
Strengthening Nurse-to-Nurse Relationships:
This educational video will help nurses at all levels understand the issue of horizontal hostility. It provides the expert...
-
Nurse Leader Insider
Our informative free e-mail newsletter for nursing professionals delivers helpful tips and advice each week!
-
Core Skills for Nurse Managers
Turn to this ready-to-use and effective training program to equip new nurse managers--and experienced nurse managers who may...
-
Nursing Orientation Program Builder:
This binder and CD-ROM walk you through each step of a well-run orientation program so you can incorporate field-tested...
Most Popular
- Articles
-
- CMS puts hospital surveys on limited hold as surge continues
- Don't forget the three checks in medication administration
- Practice the six rights of medication administration
- Note similarities and differences between HCPCS, CPT® codes
- Q&A: Primary, principal, and secondary diagnoses
- The consequences of an incomplete medical record
- Nursing responsibilities for managing pain
- Skills of effective case managers
- OB services: Coding inside and outside of the package
- ICD-10-CM coma, stroke codes require more specific documentation
- E-mailed
-
- CMS puts hospital surveys on limited hold as surge continues
- Charge and bill Medicare all pre-operative diagnostic tests
- Know guidelines and subtle differences in code descriptions for laceration repairs
- How to create a safety protocol for emergency department psychiatric patients
- Get the facts on emergency department FAST exams
- Study: Male residents are twice as likely to interrupt
- Q&A: Report separately payable drugs under revenue code 0636
- Q&A: Mechanical room storage, risk assessments, patient rooms
- Long-Term Care Training Solutions
- Capturing start and stop times for infusions
- Searched