Improving the tracer process
Briefings on Evidence-Based Staff Development (formerly The Staff Educator), July 1, 2010
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Instead of a tracer program, the Northwest Texas Healthcare System in Amarillo developed a Continuous Readiness Review (CRR) program and attempted to make the process both engaging and fun. Program leaders focused on issues that were particularly problematic: National Patient Safety Goals, restraint, and pain management. A leader was chosen for each topic; these leaders were experts in their respective topics, good communicators, and well-respected members of the organization. Leaders chose and trained their own teams.
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