Website spotlight: Health system’s journey to nursing excellence shows human touch

Staff Development Weekly: Insight on Evidence-Based Practice in Education, July 16, 2010

The road to ANCC Magnet Recognition Program® (MRP) status is not a new journey for University Health System (UHS) in San Antonio, which in 2004 began searching for ways to improve its quality of care, develop champions, and start a strategic plan while analyzing components the program would require.

"Through the years, we worked on shared governance, looked at our nursing councils, found ways to support those developments," says Evelyn Swenson-Britt, MS, RN, clinical research director and MRP project director at UHS.

In 2004, UHS did not have a lot of unit councils and needed to develop a much more unit-based council concept. The goal was to make sure every unit had a voice and interaction with the council structure within the system.

"During that time, there were tremendous things we were able to develop and learn," says Swenson-Britt. "I know this is said so often, but the real reason for the journey is your patients, so you can become more focused and put the priority on excellence in patient care. We learned so much about ourselves."

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