Inside scoop from our experts: eLearning

HCPro's Weekly Update on the ANCC Magnet Recognition Program®*, May 14, 2010

This week’s question on staff education comes from a discussion on JourneyTalk. Meryl Montgomery, RN, MSN, nursing QI coordinator with the Medical Center of Central Georgia in Macon, provides some insight.

Q: For those of you who utilize eLearning, do you have an established passing score for competency modules (e.g. 80%, 90%, 100%)? If so, is it consistent for all modules or do you differentiate based on clinical versus non-clinical or based on perceived importance or criticality of module content?

A: For some eLearning modules, passing scores are decided based on the importance of regulatory agency that is usually 90%. For performance improvement, never below 90% because the goal is to step up that performance. For others, several factors are considered such as content, number of questions, and peers also contributed to setting these standards in the shared governance councils. Naturally, if the content is associated with patient safety, passing scores are usually higher for that reason and I have utilized 100% for many educational offerings. I have never set anything below 84%. This includes clinical and non-clinical.

We currently have several modules that are heavy on the clinical aspect assigned to non-clinical people but the standard doesn’t deviate. We try to provide clinical and non-clinical content modules whenever possible so that the content is more applicable to meet their needs but this is not always possible.

Editor's note: On JourneyTalk you can network with your peers, discuss the new manual, share your helpful tips, and get advice on how to meet the program's expectations. Become a member of JourneyTalk when you subscribe to HCPro's Resource Center for the ANCC Magnet Recognition Program®.

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