Nursing

Inside scoop from our experts: Motivating unit council members

HCPro's Weekly Update on the ANCC Magnet Recognition Program®*, March 1, 2010

This week’s question and answer come from a conversation on JourneyTalk. This week, our answer comes from Nancy Arata, RN, BSN, MBA,Athens Regional Medical Center in Athens, GA.

Q: How do you motivate unit council members?

A: Council meetings must be meaningful to members. Our members didn't get onboard or become passionate about their council work until they started making decisions, developing action plans, implementing action plans, and finally saw results in RN satisfaction, patient satisfaction, and/or patient outcomes. Meetings must be well facilitated and structured, and most importantly, they must have a very clear defined purpose. I do a simple survey after each council meeting to assess their perception of the meeting. The chair gets this feedback to know how to address any concerns or improve:

    1) Was this meeting a worthwhile use of your time? Yes/ No

    2) Was the meeting facilitated so all members of the council could participate in discussion and decision-making? Yes/No

    3) During this month, how many hours (including this meeting) have you spent on council associated work? ________

    4) Comments:

Editor's note: On JourneyTalk you can network with your peers, discuss the new manual, share your helpful tips, and get advice on how to meet the program's expectations. Become a member of JourneyTalk when you subscribe to HCPro's Resource Center for the ANCC Magnet Recognition Program®.

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