Inside the program: Accountability conversations with peers

HCPro's Weekly Update on the ANCC Magnet Recognition Program®*, February 8, 2010

The nature of an accountability culture and the dynamics of an effective accountability conversation are clearest when peers are involved. Here there is no clear line of authority to provide you with context. It’s you trying to get another person to help you when the person doesn’t have to. It’s the other person trying to get your support when you do not have to be involved.

The fact that all parties are equal puts the focus on the nature of the relationship you are creating. Most accountability conversations are about building relationships. Trust has to be built and communication has to be effective. Accountability is relationship-driven; it’s about relationships without fear of blame or punishment.

Source: Accountability in Nursing: Six Strategies to Build and Maintain a Culture of Commitment

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