Inside scoop from our experts: Rolling out new professional practice and care delivery models

HCPro's Weekly Update on the ANCC Magnet Recognition Program®*, October 6, 2009

This week, a reader asks about best practices for rolling out new professional practice and care delivery models to staff. Read the response from advisor Meryl Montgomery, RN, MSN, ANCC Magnet Recognition Program® coordinator at the Medical Center of Central Georgia in Macon.

Q: We are currently getting ready to progress with our care delivery model and professional practice model and we are looking for suggestions on how to roll them out. We were planning to take them to our coordinating council for roll out, since we need staff decision regarding how they will implement them.

A: I absolutely agree that you should take the models to existing councils or committees, including those at the unit level. Hopefully, you had a lot of staff nurse input into your delivery and professional practice models, since that can be key to successful implementation. We paid attention to the applicability of the housewide professional practice model to inpatient, ambulatory, and procedural areas, since it needs to apply to all.

In terms of roll out, we had the best success with making an understandable schematic model that the nurses came up with and made sense to them. We also used case studies and examples, and had the nurses—in small groups and on the units—figure out how their delivery model and practice models apply to their particular patient populations and situations.

We mostly rolled them out through staff meetings, but we also used pocket cards, posted the models on our internal intranet site, and used unit council chairs to explain and apply to specific patient examples. The most important things that helped us were person to person interaction and making sure we kept things unit-specific.

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