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Inside scoop from our experts: Get the CNO to communicate with staff nurses

HCPro's Weekly Update on the ANCC Magnet Recognition Program®*, January 27, 2009

This week, a reader asks how the CNO can communicate with nursing staff to meet expectations in Component I: Transformational leadership. Read the response from our advisor Barbara Hannon, MSN, RN, CPHQ, coordinator for the ANCC Magnet Recognition Program® at the University of Iowa Hospitals and Clinics in Iowa City, IA.

Q: How can the CNO communicate with nursing staff to meet expectations in Component I: Transformational leadership?

A: In today’s high-tech environment, CNOs in Magnet Recognition Program® organizations are expected to use a variety of communication methods to access direct-care nurses. CNO communication methods can include:

• E-mail
• Intranet blogs
• Rounding on the units
• Breakfasts with staff nurses
• Retreats with staff nurses
• Open forums
• Attendance at unit-based shared governance meetings

Editor’s note: Do you have a question for our experts? If you'd like us to consider your query for publication, please send it to associate editor Cameran Erny at cerny@hcpro.com.

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