HCTW News: Are nurses financial rainmakers?

Staff Development Weekly: Insight on Evidence-Based Practice in Education, November 21, 2008

Medicare's ongoing effort to tie hospital reimbursement to patient satisfaction scores means quality nursing care is more important than ever to a hospital's bottom line.

In a recent survey conducted by staffing company AMN Healthcare, most chief nursing officers said they believe Medicare's Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) and list of "no-pay" events will enhance the status of nurses in America's hospitals.

"Many hospitals in the past have considered nurses to be a cost," Marcia Faller, CNO for AMN Healthcare, said in a press release. "Under the new payment systems, they are more likely to be seen as an investment."

Faller said hospitals who have full and diverse nursing staffs will be less likely to experience a "never event" than those that are understaffed. Patient satisfaction scores are often higher at hospitals that report a full staff, the release said.

Complete results of the survey are available at AMN's Web site.

Source: AMN Healthcare


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