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Inside the Forces: Hold nurses accountable for quality patient care

HCPro's Weekly Update on the ANCC Magnet Recognition Program®*, September 30, 2008

Creating a culture of nurse accountability is an effective way to improve patient satisfaction, safety, and outcomes. And nursing leaders at Lutheran Hospital in Fort Wayne, IN, understand the importance of holding nurses accountable.

Nurses are expected to conduct research projects to continue improving care at the bedside under Force of Magnetism 6: Quality of care, which falls under Component 5: Empirical quality results. To comply and to hold nurses accountable for these expectations, Lutheran—a 2005 ANCC Magnet Recognition Program® recipient—has a link on its nursing intranet site called clinical questions. The link gives nurses direct access to the hospital’s research department to ask patient care questions.

Theresa Shull, RN, CEN, Magnet Recognition Program® coordinator and the hospital’s research director, reviews each question and provide answers.

“Questions submitted to the research department have led to a research project, a policy or procedure change, or just a literature search for best practices,” says Shull.

Source: Adapted from HCPro’s Advisor to the ANCC Magnet Recognition Program®, October 2008. Don’t have a subscription? Take a look at the benefits of becoming a member of HCPro’s Resource Center for the ANCC Magnet Recognition Program®.

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