Long-Term Care

PPS Q&A

PPS Alert for Long-Term Care, September 1, 2013

This is an excerpt from a member only article. To read the article in its entirety, please login or subscribe to PPS Alert for Long-Term Care.

Editor's note: This month's PPS Q&A was modified from the HCPro book Satisfied Customers Seldom Sue, by Carol Marshall, MA. For more information about this book or to order, call customer service at 800-650-6787 or visit www.hcmarketplace.com/prod-7609.

This is an excerpt from a member only article. To read the article in its entirety, please login or subscribe to PPS Alert for Long-Term Care.

Most Popular