Long-Term Care

Trainer’s tip: Always treat the resident with respect

LTC Nursing Assistant Trainer, February 24, 2011

When offering behavioral treatment, it is important to remember that a resident with UI is not lazy; the individual simply suffers from a medical condition. CNAs must act accordingly. For all behavioral treatments, be sure to:

  • Treat the resident as an adult
  • Answer a call bell as soon as possible
  • Do not rush the resident
  • Give the resident plenty of time to completely empty his or her bladder
  • Give privacy by closing the door, even if you must stay in the bathroom
  • Never yell or be angry with the resident if he or she is wet
  • Respect dignity and confidentiality
  • Be patient

This is an excerpt from the HCPro book, The CNA Training Solution, Second Edition.

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