Long-Term Care

The Five-Star Quality Rating System: Improve your  staffing score

PPS Alert for Long-Term Care, May 1, 2010

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Since its introduction in December 2008, the Five-Star Quality Rating System has faced criticism from the long-term care industry. Many providers, associations, and industry leaders have voiced concerns that the rating system is based on a flawed survey system and provides inaccurate information to consumers. But despite widespread opposition, it appears the Five-Star Quality Rating System is here to stay, so nursing homes should learn how to improve a poor rating or maintain an excellent one.

When it comes to improving your overall five-star rating, the staffing domain is a good place to start since improvement could come from conducting simple staff education, ensuring accurate data reporting, and making changes to facility staffing processes.
 

This is an excerpt from a member only article. To read the article in its entirety, please login or subscribe to PPS Alert for Long-Term Care.

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