Long-Term Care

Tip of the week: Interview residents without bias

Contemporary Long-Term Care Weekly, June 4, 2009

One of the major advances of the MDS 3.0 is the use of direct interview items to capture the resident’s voice or self-reporting. There is both value and danger associated with our inherent perceptions and bias, but as an interviewer, you must suspend your judgment until all of the facts are available.

Many factors that contribute to our basic perceptions are:

  • Assumptions and preconceived ideas
  • Life experiences
  • Personal beliefs
  • Education and training

When starting an interview, you need to have an open mind and leas all judgments and bias at the door.

This information was modified from HCPro’s book, Interviewing Essentials for MDS 3.0 and QIS: A Training Handbook for LTC Professionals.

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