Health Information Management

Tip of the week: Conquer POA implementation with teamwork

HIM-HIPAA Insider, October 16, 2007

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As you enter the first few months of present-on-admission (POA) implementation and queries pile up higher than your cubicle walls, keep the following mantra in mind: teamwork, teamwork, teamwork. As the saying goes, there is no "I" in teamwork, and neither is there in POA.

Establish a rapport with physicians, because experts predict that the numbers of queries will increase during the few first months of POA use. Also try to address documentation issues while patients are still in-house to get bills out the door more quickly. And consider bringing off-site coders on-site, at least at first. The POA indicator will force coders to spend additional time interacting with physicians, so they will need to form professional relationships with physicians to help open the lines of communication and ensure that physicians document the necessary information for the coders.

This tip was adapted from the October 2007 issue of Medical Records Briefing. For more information, click here.

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