Health Information Management

The training game: Find creative ways to boost morale, increase awareness and understanding

HIM-HIPAA Insider, March 6, 2007

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You can only give the same PowerPoint presentation so many times. With all of the training staff receive, the best way to get them to retain information is to present it to them in a memorable way.

That's what Denise A. Perry, RHIA, director of health information services at Arnot Ogden Medical Center in Elmira, NY, does every year during Health Information and Technology Week, celebrated during the first week in November. Perry uses crossword puzzles and contests to increase awareness throughout the facility. "It's our way of letting other people in the organization know what we do," she says.

Click here to learn how to easily make puzzles and quizzes. Plus, see a sample. The cost is $10. Subcribers to Medical Records Briefing can sign-on for free access.

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