Health Information Management

HIPAA Q&A: You’ve got questions. We’ve got answers

HIM-HIPAA Insider, May 12, 2014

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Submit your HIPAA questions to Editor Jaclyn Fitzgerald at and we will work with our experts to provide you with the information you need.

Q: Do you have any tips for getting HIPAA training messages through to busy doctors?
A: The No. 1 rule is keep it short. You don't need to ask physicians to sit through an hour or an hour and a half worth of training. They likely won't attend, and if they do, it's questionable whether the message will sink in. You can break training into small chunks and provide 5–10 minutes of training to your physicians and other busy healthcare professionals. Brief privacy and security reminders can be effective and can be sent via text messaging.
Get creative. Consider awarding small prizes, making colorful and humorous signs, and so forth.
The Office of the National Coordinator for Health Information Technology offers training material to raise privacy and security awareness among healthcare professionals, including some fun online games. Games can be found at Some vendors specialize in short and to-the-point online training for busy physicians and other healthcare professionals.
Editor’s note: Chris Apgar, CISSP, president of Apgar & Associates, LLC, in Portland, Ore., answered this question for HCPro’sBriefings on HIPAA newsletter.

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