Health Information Management

Manage information beyond the EHR

HIM-HIPAA Insider, January 5, 2010

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HIM professionals should no longer think of a record as just a paper form. Records now include videos, voice mails, voice recordings, films, and scans. And providers must find a way to keep and catalogue all of it.
 
Most health information, other than codes, is unstructured, says Sandra L. Nunn, MA, RHIA, CHP, enterprise records manager at Presbyterian Health Services in Albuquerque, NM. Unstructured or semi-structured information includes transcribed reports, forms, e-mail, presentations, spreadsheets, and images, and it accounts for 80% or more of a healthcare facility’s information.
 
One way to get a handle on all of that unstructured data is by using an enterprise content management (ECM) system. ECM allows HIM professionals to gather information from different systems within the facility.
 
Most facilities have a tremendous amount of content with virtually no control over that content, says Nunn. “People are drowning in information,” she says. ECM can help HIM professionals manage all of it.
 
Note: For more information, visit the HCPro Web site. Subscribers to Medical Records Briefing have access to this article in the January issue of the newsletter.



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