Health Information Management

Joint Commission Sentinel Event Alert addresses technology-related healthcare errors

HIM-HIPAA Insider, December 16, 2008

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Computerized provider order entry and EHRs are just two of the many technologies that could lead to healthcare errors and therefore deserve providers’ full attention, according to a December 11 Joint Commission Sentinel Event Alert. The Alert addresses several common technology-related healthcare errors and reminds providers to be wary of the safety risks and preventable adverse events that these technologies can create or perpetuate.

"There’s often an expectation that technology will reduce the need for resources, but that’s not always true," Bona Benjamin, BS Pharm, director of Medication-Use Quality Improvement, American Society of Health-System Pharmacists, said in the Alert.

The Joint Commission suggests 13 steps to prevent healthcare technology errors, including training for new users and refresher courses for those who continue to use technology in the hospital, and clearly defining who is authorized and responsible for the technology. The Alert also advocates using Joint Commission Information Management standards to improve the use of technology in the healthcare environment. For more information, click here.



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