Health Information Management

Tip: Minimize potential for HIPAA violations when responding to the media

APCs Insider, September 26, 2008

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It doesn’t matter whether your facility is located in a large U.S. metropolitan area or a small town: a media presence exists nationwide. And when newsworthy events occur, or you admit newsworthy patients into your hospital, media members will surely buzz around your lobby and pepper your phone lines in search of information.

All hospitals, small and large, must develop and enforce strict rules that guide staff members who receive media requests for information.

A well-written policy is only the beginning; you must inform and discipline staff members to ensure that they respond appropriately to persistent members of the media trying to scoop the competition.

After all, “the media can be pretty persuasive sometimes,” says Kate Borten, CISSP, CISM, president of The Marblehead Group in Marblehead, MA.

(This tip was adapted from Briefings on HIPAA. To view the entire article, click here.)



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