Home Health & Hospice

What were the respondents to the National Council on Medicaid Home Care?s recent set of surveys most and least satisfied with during transitions to Medicaid managed care programs?

Homecare Insider, August 25, 2014

When results of both surveys were combined, the highest satisfaction scores went to enrollment (2.81), joining provider networks (2.71), and breadth and depth of covered services (2.68), while the lowest scores befell stakeholder input opportunity prior to implementation (2.13), timely payment of claims (2.20), and prior care authorizations (2.20).