Corporate Compliance

Tip: Improving patient care through compliance

Compliance Monitor, March 10, 2010

Although compliance officers don’t directly treat patients, they still affect patients’ quality of care. To safeguard a patient’s care in your organizations, adhere to the following:

  • Ensure compliance with state law and Joint Commission requirements for external reporting of adverse events
  • Investigate allegations of falsified medical records related to patient care
  • Learn Joint Commission patient safety requirements
  • Regularly obtain reports within your institution on specific patient safety projects
  • Maintain an internal reporting system for serious adverse events, their causes, and efforts to prevent recurrence
  • Learn system requirements to ensure patient safety, and raise the issue of patient safety implications of new technology
  • Ensure that patient safety issues are regularly placed on the agendas of board and executive committee meetings
  • Include physicians, nurses, and other professional personnel in safety and quality decisions
  • Investigate patient and family concerns about safety and quality
  • Communicate your institution’s commitment to improving quality and avoiding errors as part of your compliance communications

This week’s tip was adapted from The Compliance Officer’s Handbook. For more information about the book or to order your copy, visit the HCMarketplace.

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