Case Management

Mentor moment: The four R's build a strong case management team

Case Management Weekly, May 11, 2011

The following post was written by Wendy De Vreugd, RN, BSN, PHN, FNP, CCDS, MBA, senior director of case management services for the Kindred Healthcare Hospital Division in Westminster, CA. It first appeared in the April issue of Case Management Monthly.

The case management workforce is aging, and the next generation of RNs essentially has its choice of professional paths and work sites in which to pursue them. However, the number of case management candidates is dwindling, and recruitment and training costs are rising.

Kindred Healthcare’s long-term acute care (LTAC) hospitals use the four “R’s”—recruit, retain, renew, recognize—to recruit and retain quality case management candidates while renewing each case manager’s commitment to the field by offering education opportunities and recognizing achievements.

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