Case Management

Tip: Advise patients about their post-acute facility choices

Case Management Weekly, March 17, 2010

The only time a discharge planner should discourage a post-acute referral is when the selected agency cannot provide for the patient’s needs. For example, if the patient is vent-dependent, limit the choice of facilities to those that can provide that level of care.

Patients and their families may select any post-acute care agency. However, a discharge planner who thinks a particular facility is not appropriate for a patient and can offer objective and valid support for that opinion should consult the patient’s physician. The discharge planner also should contact that agency to share the objective concern. The agency may not be able to accept the patient and certainly should be informed of the hospital-based staff concerns.

This week’s question and answer is adapted from Discharge Planning Guide: Tools for Compliance, Second Edition published by HCPro, Inc. For more information on this book or to order your copy, visit the HCMarketplace.

Do you have a question about a case management topic? Send it to editor Ben Amirault at An answer to your question might appear in a future issue of Case Management Weekly.

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