Case Management

Q&A: How to evaluate a discharge planning process

Case Management Weekly, March 3, 2010

Q: How can a hospital evaluate or asses its discharge planning process?

A: Evaluate your discharge process by asking if your process can do the following:

  • Identify high-risk patients in a timely manner 
  • Accurately assess high-risk patients 
  • Continually reassess patients’ discharge needs and plan
  • Complete the referral process 

The Discharge Planning Conditions of Participation specifically require assessment of discharge planning:“(e) Standard: Reassessment. The hospital must reassess its discharge planning process on an ongoing basis. The reassessment must include a review of discharge plans to ensure that they are responsive to discharge needs”

Discuss discharge planning at every staff meeting and focus on quality improvement activities. Report the discussion in the meeting minutes
This week’s question and answer is adapted from Discharge Planning Guide: Tools for Compliance, Second Edition published by HCPro, Inc. For more information on this book or to order your copy, visit the HCMarketplace.

Do you have a question about a case management topic? Send it to editor Ben Amirault at An answer to your question might appear in a future issue of Case Management Weekly.

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