Staff Challenge: Rights, Ethics, Communication
Accreditation Insider, November 26, 2013
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What is the first step you should take to determine how you should communicate with a deaf or hard of hearing patient?
Click here to view the answer.
Training Tips: The AHAP Staff Challenge is the perfect way to regularly train your staff. If the challenge is a question, forward the e-mail to your staff. Once they answer the question, they will receive immediate feedback on their answers. If your staff doesn't have e-mail access, use this question in different, creative ways.
You can use the question and answer in:
• Posters
• Intranets
• Tent cards placed on tables in staff lounges and cafeterias
• Handouts or quizzes distributed at team meetings
• Reference binder available in staff areas
• Paycheck stuffers
• Newsletters
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