Greeley Reflections

Accreditation Connection, May 20, 2011

Standard readiness: Targeting patient provider communications


Part 11 of 12

Follow up steps


What sort of questions should be asked to ensure the appropriate follow-up steps are being taken? The following is a list of items to consider:

  • Is the appropriate support being provided such as physical mobility or adaptive devices? Have you evaluated your failures?
  • Are your interpreters qualified to provide the service? What criteria are you using to determine this?
  • Are you collecting appropriate demographic information to evaluate and make informed decisions regarding your process?


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