AHCJ requests better reporting from The Joint Commission’s Web site

Accreditation Connection, March 8, 2010

The Association of Health Care Journalists (AHCJ) recently wrote a letter to the Joint Commission's president and CEO, Mark R. Chassin, MD, suggesting the hospital accreditation organization make vast improvements to their Quality Check Web site, according to AHCJ's official Web site.

The Joint Commission's Quality Check Web site is where the public can go to find quality information about their local hospital. However, AHCJ's Right-to-Know committee identified several problem areas on the site. These include:

  • Hospitals with any level of accreditation are given "The Gold Seal of Approval"—even those whose accreditation is conditional or at risk of being denied.
  • It is difficult to find out which hospitals in a given region have less-than-full accreditation. To check on a hospital's accreditation status, one has to open each individual profile. The Joint Commission once had a mechanism to sort hospitals by accreditation status, but that has been removed
  • After a hospital loses accreditation, its past Accreditation Quality Reports are eventually removed from the site, leaving only the facility's name with no historical record.
  • There is no easy way to do a side-by-side comparison of more than six facilities simultaneously.

For more information on the AHCJ request, click here.

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