Hospital prepares for accreditation survey, sheds troubled past

Accreditation Connection, April 10, 2009

For a number of years, Nassau University Medical Center in Long Island, has been beset upon by harsh challenges—multiple changes of chief executives, painful financial cuts, and a patient population in which 84% of patients are admitted through the emergency department. With a pending Joint Commission survey and a renewed determination to improve quality, the current administration is attempting to improve quality of care and performance across the board at the troubled hospital, Newsday reports.

A recent survey by an accreditation consultant, though, found more than 40 items—ranging from issues with medical record legibility to patient tracking between departments—that all need to be addressed before Joint Commission surveyors arrive.

Led by a determined CEO, fifteen staffers based in a “war room” to address quality management issues, and constant, floor by floor tracers, the hospital is striving to make improvements across the board and shed its troubled past.

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