Hospital offers helping HAND

Accreditation Connection, March 20, 2009

In 2005, Pam Stodghill, MS, RN, director of performance improvement and risk management at Shriners Hospital for Children in Greenville, SC, decided to develop a new process to improve patient handoffs at her facility.

SBAR—Situation, Background, Assessment, and Recommendation—was what the staff at the Greenville location previously used for handoffs. “SBAR had a lot of really good components, but the process was not a natural way to look at all the information [at the facility],” Stodghill says. “There is a lot of flip-flopping between existing information, background information, and current assessment.”

Stodghill reexamined the SBAR process and saw an opportunity to improve the facility’s handoffs from shift to shift. She then looked at literature related to the SBAR process to see whether there was any information she could use in developing the new program.

Access the full story in the March issue of Briefings on The Joint Commission. Access is free for BOJ subscribers; nonsubscribers can purchase a copy of the story for $10 by clicking here.


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