Hospital makes staff preparedness a priority

Accreditation Connection, December 4, 2008

Early on September 15, The Joint Commission posted on its extranet news that surveyors would be arriving at Mount Auburn Hospital in Cambridge, MA. By 8 a.m., surveyors and hospital representatives converged in the lobby for the first of a five-day survey that would assess compliance in the hospital and home care accreditation programs.

This was the organization’s first unannounced survey; its previous survey took place in January 2005. The organization had been under intense preparation efforts leading up to the opening of the January–December survey window.

The initial survey team consisted of a hospital physician surveyor, a hospital nurse surveyor, and a home care nurse surveyor. The organization had expected and prepared for more surveyors due to the complexity of services offered and number of sites under accreditation.

Access the full story in the December issue of Briefings on The Joint Commission. Access is free for BOJ subscribers; nonsubscribers can purchase a copy of the story for $10 by clicking here.



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