Accreditation

Language adds twist to unannounced survey

Briefings on Accreditation and Quality, August 1, 2008

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Hospitals can prepare for their Joint Commission (formerly JCAHO) surveys through several methods. However, one thing they cannot predict and prepare for is the survey team itself and the personalities of the surveyors. In May, a Spanish-speaking anesthesiologist was part of the team that visited Presbyterian Hospitals of Greenville (TX) and Commerce, part of the Hunt Memorial Hospital District.

Representatives of this 201-bed hospital said they had a successful and smooth survey—but it was the team itself that caught them off guard.

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