Case Management Newsletters

This newsletter offers case studies, best practices, and how-to analysis to help case managers move patients through the care continuum efficiently and safely.

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Case Management Monthly

Issue 6, June 1, 2005 - VIEW THE FULL ISSUE

• Complex cases: A guide to tackling the most difficult patient cases

  Peter is a homeless veteran who came to the ED with a badly broken ankle. His physician determines...

• One MI hospital’s multidisciplinary solution to observation status

  Like many hospitals, William Beaumont Hospital in Troy, MI, struggled with observation and bed...

Issue 5, May 1, 2005 - VIEW THE FULL ISSUE

• Case managers key to a smooth JCAHO survey

  Case managers key to a smooth JCAHO survey Case management isn't directly referenced in the...

• Don't let caregivers' poor documentation hinder maximum reimbursement

  Don't let caregivers' poor documentation hinder maximum reimbursement Documentation is the...

Issue 4, April 1, 2005 - VIEW THE FULL ISSUE

• Partners in care: Involving psychiatric patients in discharge

  Partners in care: Involving psychiatric patients in discharge Safely and effectively discharging...

• Smooth patient flow helps increase patient satisfaction, unit efficiency

  Smooth patient flow helps increase patient satisfaction, unit efficiency Five ways to improve...

• Navigating anti-kickback statutes to establish a working relationship

  Navigating anti-kickback statutes to establish a working relationship with liaisons and...

Issue 2, February 1, 2005 - VIEW THE FULL ISSUE

• Learn how a model Massachusetts hospital maximized throughput

  One of the state's busiest hospitals, Boston Medical Center (BMC), has successfully overhauled...

• Use a physician advisor to improve the revenue cycle

  To the frustration of case managers, clinicians can't see the connection between the patient care...

Issue 12, December 1, 2005 - VIEW THE FULL ISSUE

• One hospital’s quest to move ED patients quickly, efficiently

  Carolyn Kile, RD, LD, director of customer service and operations improvement at Marion General...

• Lifetime reserve days: Is your facility compliant?

  A patient lies in a hospital ICU. Her coma has lasted for 85 days-nearly three months. For the...

Issue 11, November 1, 2005 - VIEW THE FULL ISSUE

• Use information to develop an ED case management program

  "In God we trust. All others bring data," said a colleague of Marianne Ramey, RN, CCMS, ACM, a...

Issue 10, October 1, 2005 - VIEW THE FULL ISSUE

• The hidden costs of adverse drug events

  ADEs and their affect on the cost of care have recently emerged as critical metrics that must be...

Issue 9, September 1, 2005 - VIEW THE FULL ISSUE

• Care plans ground frequent flyers, reduce ED costs and LOS

  Mercy Medical Center in Canton, OH, knew it had a winning program when other area hospitals began...

• Transfer DRGs expand: What you need to know

  The Centers for Medicare & Medicaid (CMS) recently released the final inpatient prospective payment...

Issue 8, August 1, 2005 - VIEW THE FULL ISSUE

• Partner with physicians for more cost-effective care

  Of all the challenges case managers face, effectively engaging physicians to work toward lower...

• Home care: What to do when patients are ineligible

  Some patients receiving home care may not be eligible for services. Agencies must follow specific...

Issue 7, July 1, 2005 - VIEW THE FULL ISSUE

• Triage system keeps inappropriate admissions at bay in SICU

  "Triage daily" is the mantra for nurses on the eight-bed surgical ICU (SICU) and the 20-bed...

• The experts weigh in: How to prevent unnecessary inpatient admissions

  A patient reports to your hospital on a Saturday afternoon with lightheadedness and nausea. Your...

Issue 3, March 1, 2005 - VIEW THE FULL ISSUE

Issue 1, January 1, 2005 - VIEW THE FULL ISSUE

• Measure more than your LOS: The importance of data in CM

  There's more to case management data than LOS. Collecting, analyzing, and benchmarking data is an...