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Patient Safety Quality Monthly
Ken Rohde, Senior Consultant for The Greeley Company with over 25 years of experience in quality management. His roles in performance improvement and project management make him uniquely qualified to assist medical staffs and hospital leaders develop solutions to their toughest challenges. He instructs, speaks, and consults in the areas of error reduction strategies, root cause analysis, improving performance through process simplification, error reduction through effective procedure writing, apparent cause analysis, engineering effectiveness and error reduction, failure modes and effects analysis, effective data collection, analysis and trending, patient safety evaluation and improvement, change management, corrective action program evaluation and redesign, human performance evaluations, and procedure error reduction. Mr. Rohde also specializes in technology-based approaches to preventing human errors.
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Issue 12, December 22, 2009
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Making a List, and Checking It Twice
There is a popular lyric that is often heard this time of year: “Making a list, and checking...
Issue 11, November 25, 2009
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Building Your Culture of Safety by Breaking Down Barriers
Are you busting barriers? No, not those good barriers that prevent harm, but those nasty barriers...
Issue 10, October 16, 2009
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Zero-Tolerance Rules: Can they work?
This month there was an interesting article in The New York Times about a 6-year-old boy who was...
Issue 9, September 24, 2009
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Leadership Sentinel Event Advisory
Last month, The Joint Commission issued a Sentinel Event Alert titled “Leadership Commitment...
Issue 8, August 26, 2009
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Policies, Procedures & Competencies - Oh My!
“In our organization, we use policies and procedures as interchangeable words; they are just...
Issue 7, July 16, 2009
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Getting Improvement Projects Done!
If you are like most organizations, a key weak point in your performance improvement/patient safety...
Issue 6, June 12, 2009
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Adding Effective Change Management to your Quality & Patient Safety Toolbox
The old adage “Out of the frying pan and into the fire” is really discussing change...
Issue 5, May 14, 2009
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Become best friends with your CFO to improve quality & patient safety
Last month we talked about the first of the three key areas that are vital to consider adding to...
Issue 4, April 21, 2009
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Rapidly get your process management activities underway and under control
Last month, we talked about three key areas to consider adding to your plan for improving quality...
Issue 3, March 12, 2009
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A Plan for Safety, Quality, and Performance Improvement in a Declining Economy
The financial news just keeps bearing down on us. Fortunately, healthcare is not getting buffeted...
Issue 2, February 12, 2009
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Using ’Big-Deal Events’ to Help Us Learn
Moving your organization from simply reacting to errors to proactively preventing errors is a key...
Issue 1, January 15, 2009
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Costs of Poor Quality
I was just going through some of the research I did a few years ago on the costs of poor quality...