Free Nursing e-Newsletters

HCPro's Weekly Update on the ANCC Magnet Recognition Program®* Healthcare Training Weekly Nurse Manager Weekly Stressed Out Nurses Weekly

HCPro's Weekly Update on the ANCC Magnet Recognition Program®*

An easy-to understand guide that will provide nurses with the knowledge they need to safely administer medications that the JCAHO and Institute for Safe Medication Practices (ISMP) have deemed high-alert medications.

Subscribe »

2009 | 2008 | 2007 | 2006 | 2005

HCPro's Weekly Update on the ANCC Magnet Recognition Program®*

Issue 46, November 17, 2009

• Iowa nurses bust VAP with song

  Nurses at the University of Iowa Hospitals and Clinics in Iowa City recently found a lighthearted...

• Involving nurses from ambulatory departments and clinics

  Ambulatory sites can provide an important balance to your ANCC Magnet Recognition Program®...

• Nurses help needy families during holiday season

  For the third consecutive year, the nurses at Montgomery Regional Hospital in Blacksburg, VA, came...

• Personnel policies that reflect nursing excellence

  This week, a reader asks about how to ensure personnel policies are reflected in the documentation...

Issue 45, November 10, 2009

• New Jersey hospital hosts nursing research day

  More than 200 nurses from New Jersey, Delaware, and Pennsylvania recently convened for South Jersey...

• Nurses design an innovative way to illustrate their professional practice model

  Some people love diagrams and charts. The concentric circles and interpretive arrows make...

• Participatory management style

  One of the scariest aspects of a site visit for staff nurses is the prospect that appraisers will...

• Collecting nurse-sensitive quality indicators

  This week, a reader asks how to prepare for collecting nurse-sensitive quality indicators. Read the...

Issue 44, November 3, 2009

• Virginia nurses donate supplies to local teens

  To celebrate the anniversary of their 2006 designation as an ANCC Magnet Recognition Program®...

• A Virginia hospital sparks an argument to get nurses engaged in EBP

  When nurses hear the word "research," they often run in the opposite direction. Even the...

• Following national guidelines for pain management

  When determining how to use the recommendations for pain management in different populations and...

• Ensuring CNO visibility

  This week, a reader asks about how to create perception of CNO visibility at a large organization.

Issue 43, October 27, 2009

• Celebrate medical librarian month

  It's the last week to celebrate National Medical Librarians Month, which aims to raise awareness of...

• White paper on empirical outcomes

  Years of trending and program development led to the development of the new 5 Model Components...

• Reaping the benefits of nursing research

  How many times have nurses wondered, "what if we did it this way?" or "I wonder what...

• Preparing the written documentation

  This week, a reader asks about how much time to allocate for compiling evidence and completing the...

Issue 42, October 20, 2009

• Artificial intelligence will manage patient flow

  Medical City Dallas Hospital will shortly begin using a new technology designed to improve...

• Peer review policy provides road map for success

  Peer review is about nurses taking responsibility for their practice and about nurses evaluating...

• Demonstrating nurses as teachers

  Component III: Exemplary professional practice addresses the practice of nursing as an independent...

• Tailor education to appeal to all adult learning styles

  Q: We have a large organization with many nurses to educate about our ANCC Magnet Recognition...

Issue 41, October 13, 2009

• New iPhone app keeps nurses connected with patients

  Nurses at Sarasota Memorial Hospital in southwest Florida—designated as an ANCC Magnet...

• Strategies for organizing the writing process

  After investing so much time and energy in steering your organization to the point where you are...

• Discussing professional accomplishments

  One of the scariest aspects of a site visit for staff nurses is the prospect that appraisers will...

• Educating staff about ethics and codes of behavior

  Q: I'm looking for ideas on how to educate staff about the ANA Code of Ethics, staffing guidelines...

Issue 40, October 6, 2009

• Illinois hospital gears up for site visit

  Blessing Hospital, located in Quincy, IL, recently learned that ANCC Magnet Recognition...

• Hawaii hospital’s envoys prepare nurses for a very important open house

  The most nerve-wracking moment of the journey to ANCC Magnet Recognition Program® (MRP...

• Nursing excellence designation is a high-profile award

  The growing interest in ANCC Magnet Recognition Program® (MRP) designation and the escalating...

• Rolling out new professional practice and care delivery models

  Q: We are currently getting ready to progress with our care delivery model and professional...

Issue 39, September 29, 2009

• Three nurses from one hospital graduate with doctorates

  Three nurses from Flagler Hospital in St. Augustine, FL—designated as an ANCC Magnet...

• Anticipating new nurses’ orientation needs

  Whether an organization is on the journey to ANCC Magnet Recognition Program® (MRP) status or...

• Focus on how nursing excellence benefits patients

  If you are just starting your application process for ANCC Magnet Recognition Program® (MRP...

• No-cost ways to drum up staff enthusiasm

  Q: Can you suggest some ways we can get staff excited about applying for MRP designation without...

Issue 38, September 22, 2009

• NC facility’s promotes patient care through nursing excellence

  Catawba Valley Medical Center in Hickory, NC, has maintained its designation as an ANCC Magnet...

• Best practice: Make EBP as easy as 1-2-3

  Perhaps one of the biggest challenges in conducting evidence-based practice (EBP) projects is...

• Developing a theme for your written documentation

  One strategy for developing the theme for your written documentation is to look at your mission...

• Don’t forget to train senior leadership

  Q: Our senior leadership is enthusiastically supportive of our effort to achieve ANCC Magnet...

Issue 37, September 15, 2009

• Hawaii hospital celebrates 150-year history and nursing excellence award

  The only hospital in America to be founded by royalty is celebrating a banner year with its 150th...

• Ideal image: Celebrating the most notable nurses of 2009

  The image of nursing is a topic that is central to organizations seeking, or already designated...

• Focus on unique characteristics in the written documentation

  Q: We have just started the journey toward ANCC Magnet Recognition Program® (MRP) designation...

Issue 36, September 8, 2009

• Nursing excellence continues down under

  A second hospital in Australia has received ANCC Magnet Recognition Program® (MRP) designation.

• Evidence-based school is in session

  Staff nurses cite two main reasons for not participating in evidence-based practice (EBP) projects...

• Discuss nurse leaders’ role in a designated organization

  One of the scariest aspects of a site visit for staff nurses is the prospect that appraisers will...

• Setting goals for shared governance

  Q: How can we link our shared governance council structures and functions to outcome successes or...

Issue 35, September 1, 2009

• Winners of the 2009 Nursing Image Awards!

  HCPro, Inc. is proud to announce the winners of the 2009 Nursing Image Awards. The awards recognize...

• Documentation should highlight recent nursing excellence

  All narrative statements and exhibits (e.g., meeting minutes, policies, procedures, and reports...

• Mock site visit prepares nurses for appraisers

  The saying goes that practice makes perfect, so Queen's Medical Center in Honolulu decided to...

• Help staff understand your care delivery model

  Q: We are in the process of developing our care delivery model and are looking for ways to roll it...

Issue 34, August 25, 2009

• Technology reduces nurse overtime and agency use

  Johnson City (TN) Medical Center has reduced the need for its nurses to work overtime and limited...

• Evidence-based practice requires literature critiques

  Cultivating a nursing environment grounded in evidence-based practice requires nurses to be able to...

• Enlist nursing leadership support

  The chief nursing officer should be one of the first—if not the first—supporter of an...

• Simulation training improves code blue responses

  Q: What are some best practices on how to run a mock code staff training event?

Issue 33, August 18, 2009

• Hospital bridges gap between delivery room and Afghanistan

  A first-time mother in Massachusetts was able to speak with her Air Force husband in Afghanistan...

• Dashboards help nurses improve nurse-sensitive quality indicators

  Nursing staff members at Portsmouth's Southern Ohio Medical Center (SOMC)—which has been...

• Introducing staff to evidence-based practice

  One of the biggest barriers to basing your organization's culture on evidence-based practice (EBP...

• Relevance of CNO tenure to application

  Q: Within the last year, our CNO retired early due to medical reasons and we have hired a new CNO...

Issue 32, August 11, 2009

• Private NICU rooms promote parent-child bonding

  Babies in the neonatal intensive care unit (NICU) at Children's Hospital Central California are now...

• Staying away from soda and other lessons learned from a mock site visit

  Organizing mealtimes may seem like one of the easiest parts of preparing for a site visit from ANCC...

• Reach all shifts with colorful posters

  Colorful posters are a great way to communicate important information to large groups of staff...

• How can I identify staff members who will make good charge nurses?

  Q: What characteristics should I look for in staff members to determine whether they will make good...

Issue 31, August 4, 2009

• New York hospital honors its nurses

  Good Samaritan Hospital Medical Center, located in West Islip, NY, recently held an award ceremony...

• Make Intranet sites popular among your nurses

  The shared governance communication committee at the Hospital of the University of Pennsylvania in...

• Keep nursing excellence documentation clear and organized

  When submitting documentation about your organization's nursing excellence, be sure it is easy to...

• Running an effective journal club

  Q: What guidelines should we follow for a new journal club?

Issue 30, July 28, 2009

• Celebrating redesignation with 3,000 people-and only one bag of trash

  Providence St. Vincent Medical Center in Portland, OR, recently celebrated its redesignation as an...

• Resource room funded by nurses, for nurses

  Nurses at the University of Kansas Hospital in Kansas City have somewhere they can go when they...

• What designation means to nursing

  When preparing for your site visit, it's important that nurses can articulate what ANCC Magnet...

• Collecting nurse-sensitive quality indicators

  Q: How long must we have been collecting nurse-sensitive quality indicators before our ANCC Magnet...

Issue 29, July 21, 2009

• Best hospital list factors in nursing excellence

  After last week's list of the nation's best children's hospitals, this week US News & World...

• Preventing catheter-associated urinary tract infections

  Organizations pursuing ANCC Magnet Recognition Program® designation or redesignation are...

• Preparing for the site visit

  If your organization has been informed its documents have earned a score within the range of...

• Nurses become teachers in preceptor role

  This week, a reader asks how to prepare new nurse preceptors for their role as nurses that are...

Issue 28, July 14, 2009

• Nursing excellence dominates annual list of best children’s hospitals

  Nine of the top 10 best children's hospitals in the nation have ANCC Magnet Recognition...

• Teach council chairs how to run successful meetings

  Many bedside caregivers have little training in how to run successful meetings, so it can be...

• Create a plan before you write your documents

  There are multiple ways to collect evidence for the 5 Model Components and write narratives for the...

• How do councils decide what they will work on?

  This week, a reader asks about how shared governance councils decide what projects to tackle. Read...

Issue 27, July 7, 2009

• Support for specialty certification leads to nurse satisfaction, study says

  A new study reveals that nurses in organizations that strongly encourage pursuit of specialty...

• Nursing portfolios exemplify professionalism

  The University of Kansas Hospital in Kansas City, KS, devised a six-part strategic plan to effect...

• Create an educational plan to prepare for the journey

  Educators tell us that information should be presented in at least three different ways to reach...

• Maintaining momentum with a reduced budget

  This week, a reader asks about how to maintain momentum on the designation journey when facing...

Issue 26, June 30, 2009

• First hospital in the Middle East earns designation honor

  The American University of Beirut Medical Center (AUBMC)—located in Lebanon—last week...

• Use in-house resources to meet nursing research expectations

  Meeting expectations under Component IV: New knowledge, innovations, and improvements can be...

• Assess organizational readiness for pursuing the journey

  The person who performs the gap analysis to determine the organization's readiness for pursuing...

• Define a professional model of care

  This week, a reader asks what is a professional model of care.

Issue 25, June 23, 2009

• Tweeting allows real-time communication during surgery

  Healthcare professionals at Children's Medical Center in Dallas—an ANCC Magnet Recognition...

• Prepare for the written documentation with a filing cabinet

  To prepare for the written documentation, we had an enormous filing cabinet with a file in it for...

• Get staff nurses to identify evidence-based projects

  Your nursing staff needs to be active participants when identifying clinical questions that can be...

• Meet the diverse needs of your patient population

  This week, a reader asks how a facility can foster a nondiscriminatory climate where care is...

Issue 24, June 16, 2009

• Illinois hospital launches helpful online heart quiz

  Edward Hospital in Naperville, IL—an ANCC Magnet Recognition Program® recipient in...

• Keep staff updated on the journey by using e-mail

  It can be challenging trying to spread the word that your organization is pursuing ANCC Magnet...

• Maintain perspective throughout the journey

  No one person or group of people can ensure that your organization earns ANCC Magnet Recognition...

• Partner with your community

  This week, a reader asks how the organization can partner with the community. Read the response...

Issue 23, June 9, 2009

• Dallas medical center opens high-tech OR

  Baylor University Medical Center in Dallas—an ANCC Magnet Recognition Program® recipient...

• Gauge the satisfaction meter

  To know how valuable nurses feel to the organization, you have to ask them.

• Focus on a shared governance empowerment process

  Shared governance councils select a chair from among the membership to provide leadership for the...

• Give nurses a peek into the written documentation

  This week, a reader asks how to share the written documents with the staff across the organization.

Issue 22, June 2, 2009

• Prepare staff nurses for the site visit with five strategies

  This week, a reader asks how to prepare staff nurses for the site visit if the written...

• Boston hospitals ensure hand hygiene compliance

  Nurses, physicians, and healthcare workers at Massachusetts General Hospital (MGH) in Boston are...

• Live and practice ethically

  Promoting a professional image of nursing means incorporating ethics into everyday practice.

• Don’t put non-quantifiable outcomes in your documentation

  If there are no quantifiable outcomes related to particular evidence, do not include the evidence...

Issue 21, May 26, 2009

• Ten lucky nurses win best-selling book from HCPro

  As part of our Nurses Week celebration, HCPro, Inc. included a quiz about Florence Nightingale in...

• Reduce VAP rates with a toothbrush

  When the surgical intensive care unit (SICU) at Barnes-Jewish Hospital (BJH) in St. Louis, MO...

• Obtain grant money to conduct research projects

  As staff nurses prepare to meet expectations regarding nursing research under Component IV: New...

• Get shared governance support from the CNO

  This week, a reader asks if the CNO needs to support the organization’s shared governance...

Issue 20, May 19, 2009

• Hawaii hospital says aloha to the nursing excellence award

  Staff members at The Queen’s Medical Center in Honolulu, HI, had something extra to...

• Serve a treat as a sweet reminder

  It’s easy to grab people’s attention with free food—especially chocolate. But...

• Start asking questions to prepare for the written documentation

  There are multiple ways to collect evidence for the 5 Model Components and to write narratives for...

• Show support for nursing professional development

  This week, a reader asks how to demonstrate in the written documentation that the organization...

Issue 19, May 12, 2009

• Designated hospitals land on exclusive list

  Consumers’ Checkbook, a non-profit consumer research group, recently announced its list of...

• Feature the color purple to highlight designation

  The color purple is popping up everywhere at Rochester (NY) General Hospital—a 2004 ANCC...

• Create a timeline to help with designation success

  One you have identified organizational readiness to pursue ANCC Magnet Recognition Program®...

• Track nursing credentials on a tight budget

  This week, a reader asks how to track nursing credentials with limited resources. Read the response...

Issue 18, May 5, 2009

• How well do you know Florence Nightingale?

  Florence Nightingale is regarded as the founder of modern nursing. She helped establish the...

• Gear up for redesignation by rounding

  By Ron Bass, MAEd, BSN, RN-BC, clinical educator at Sarasota (FL) Memorial Healthcare System

• Maintain visibility after achieving designation

  Congratulations! You have achieved ANCC Magnet Recognition Program® (MRP) designation. Now...

• Get staff nurses interested in evidence-based practice

  This week, a reader asks how to get staff nurses interested in evidence-based practice. Read the...

Issue 17, April 28, 2009

• Counting down to Nurses Week with 10 fun and easy ways to combat stress

  Stress can be around every corner of your facility. Nurses must care for complicated patients, work...

• Brush patients' teeth to reduce ventilator-associated pneumonia

  In 2004, the surgical intensive care unit (SICU) at Barnes-Jewish Hospital in St. Louis, MO, had...

• Educate physicians on the new application manual

  Educating physicians about the 2008 ANCC Magnet Recognition Program® Application Manual will...

• Show how community programs are supported by nurses

  This week, a reader asks how to demonstrate in the written documentation that community educational...

Issue 16, April 21, 2009

• Save 25% on nursing products

  Are you in search of the ideal gift to show your gratitude to a fellow nurse? Is it time to reward...

• Pass the obelisk to keep the culture alive

  As ANCC Magnet Recognition Program® (MRP) champions at Rochester (NY) General Hospital...

• Give your unit's nursing image a makeover

  The image of nursing is woven through all the components of the ANCC Magnet Recognition...

• Develop an agenda for the first nursing research council meeting

  This week, a reader asks how to create an agenda for the first nursing research council meeting...

Issue 15, April 14, 2009

• Free tool to help improve the professional image of nursing

  As HCPro continues its countdown to Nurses Week, our focus moves to improving the image of nursing...

• Collect praise to boost morale

  Boost morale when nurses reach the “oversaturated” stage by having everyone write...

• Empower nurses to conduct research

  As organizations pursue ANCC Magnet Recognition Program® designation or redesignation...

• Identify the nurse manager council role

  This week, a reader asks what role the nurse manager council plays within the shared governance...

Issue 14, April 7, 2009

• Start celebrating with a free communication tool

  Nurses Week doesn’t start officially until May 6, but HCPro, Inc. is starting the celebration...

• Set a solid foundation for success on the journey

  As the ANCC Magnet Recognition Program® (MRP) coordinator, your role and responsibilities can...

• Keep writers to a deadline and a timeline

  When it comes to deadlines for the written documentation, many organizations have one or more...

• Show how the CNO influences organizationwide change

  This week, a reader asks how to demonstrate in the written documentation that the CNO influences...

Issue 13, March 31, 2009

• Be a leader when nurses need a morale boost

  With the economic downturn, boosting morale among staff nurses has become more difficult. More than...

• Encourage staff to work and respect each other

  It’s important to help staff nurses feel engaged with each other to build a supportive...

• Hold practice conferences to prepare staff for the site visit

  Before your organization’s site visit, the appraisers will send you an outline of activities...

• Edit stories to keep the documents in one voice

  This week, a reader asks if it’s important to edit stories from staff nurses that will be...

Issue 12, March 24, 2009

• Recognize a nurse, team, or leader for enhancing the image of nursing

  The image of nursing is woven through all the components of the ANCC Magnet Recognition...

• Get buy-in from physicians on nursing research

  We have learned that many physicians do not understand the notion of nursing research because they...

• Reduce patient falls by tracking and trending

  Patient falls is a nurse-sensitive quality indicator in the 2008 ANCC Magnet Recognition...

• Share nurse-sensitive quality data with staff nurses

  This week, a reader asks how to share nurse-sensitive quality indicator data with staff nurses...

Issue 11, March 17, 2009

• A wall of support provides inspiration at Illinois hospital

  The hallway leading into the neonatal intensive care unit (NICU) at Advocate Lutheran General...

• Use posters to get a glimpse of community contributions

  Under Component II: Structural empowerment, organizations are expected to identify community...

• Conquer the challenge of identifying nursing resources

  As staff members at community hospitals begin writing narratives under Component III: Exemplary...

• Organize a steering committee for designation success

  This week, a reader asks for methods for organizing a steering committee. Read the response from...

Issue 10, March 10, 2009

• Traffic lights keep ED patients moving in an Ohio hospital

  Traffic lights in Akron, OH, are doing more than just controlling the flow of cars. At Akron...

• Improve patient safety with good catches

  Wheaton Franciscan Healthcare-St. Joseph in Milwaukee, WI, maintains a safe patient environment...

• Illustrate autonomy by discussing these five examples

  In an ANCC Magnet Recognition Program® environment, nurses are permitted and expected to...

• Create a successful written documentation with structure

  This week, a reader asks how to be successful with collecting information for the written...

Issue 9, March 3, 2009

• Visitors at a New York hospital cannot pass "go" without a pass

  St. Joseph’s Hospital Health Center in Syracuse, NY, is increasing patient and staff safety...

• Support and increase nursing certification

  As Edward Hospital and Health Services in Naperville, IL, pursued ANCC Magnet Recognition...

• Teach your staff the difference between EBP and research

  Staff nurses in organizations pursuing ANCC Magnet Recognition Program® designation or...

• Identify three competencies of a council facilitator

  This week, a reader asks what competencies a council facilitator should have. Read the response...

Issue 8, February 24, 2009

• Bring comfort to patients in four main areas

  Did you know that the simple gesture of turning down a patient’s television can provide...

• Involve nurses in budget development

  Under Component III: Exemplary professional practice in the 2008 ANCC Magnet Recognition...

• Understand Component II: Structural empowerment

  Now that the 14 Forces of Magnetism are integrated under one of the new 5 Model Components, there...

• Ease staff nurses' site visit jitters with preparation

  This week, a reader asks how to prepare staff nurses for the site visit. Read the response from our...

Issue 7, February 17, 2009

• Texas patients get pampered with a state-of-the-art spa

  CHRISTUS Hospital-St. Elizabeth in Beaumont, TX, will soon be treating patients for more than their...

• Get fired up for redesignation with pep rallies

  By Ron Bass, MAEd, BSN, RN-BC, clinical educator at Sarasota (FL) Memorial Healthcare...

• Be a leader in research and evidence-based practice

  Nurses need to recognize the importance of nursing research and evidence-based practice (EBP...

• Give nurses autonomy with a shared decision-making model

  This week, a reader asks how to institute a shared governance model. Read the response from our...

Issue 6, February 10, 2009

• Chicago hospital focuses on reducing heart disease in women

  Highlighted by Valentine’s Day, February is a month that focuses on the heart. This year at...

• Prepare now for Nurses Week

  For many nurses, Nurses Week is the highlight of the year. And before you realize it, that special...

• Who should facilitate journal clubs?

  One important way to meet expectations for evidence-based practice and research is by creating a...

• Educate staff organizationwide on nursing excellence

  This week, a reader asks how the project director communicates what ANCC Magnet Recognition...

Issue 5, February 3, 2009

• Pediatric patients at a New York hospital wake up with a smile

  Pediatric patients admitted to the Hospital for Special Surgery in New York will soon be greeted...

• Inside best practice: Get designation support with a wall

  Keeping your organization’s journey toward ANCC Magnet Recognition Program® (MRP...

• Inside the program: Create a standout research poster or abstract

  Oftentimes, nurses are asked to present their research findings in the form abstract or poster...

• Get new hires to participate in shared governance

  This week, a reader asks how to get new hires to participate in shared governance councils. Read...

Issue 4, January 27, 2009

• Inside the news: A collection of healthcare providers track eating habits with a bracelet

  Style and health are colliding in Nebraska, thanks to some new bracelets created by a collection of...

• Inside best practice: Nominate staff nurses to receive a star award

  The primary care unit (PCU) and the critical care unit (CCU) at Carilion Roanoke (VA) Memorial...

• Inside the program: Involve patients in their plan of care

  Patients today are very knowledgeable and want a voice in what treatment approaches will be...

• Inside scoop from our experts: Get the CNO to communicate with staff nurses

  This week, a reader asks how the CNO can communicate with nursing staff to meet expectations in...

Issue 3, January 20, 2009

• Inside the news: Fifty-three designated hospitals make the list for top places to work

  More than 50 ANCC Magnet Recognition Program® (MRP) organizations made the 2009 list of...

• Inside best practice: Save money during site-visit preparation

  Although budgets are being cut due to the economy, nursing excellence is still attainable.

• Inside the program: Present research findings

  Under Component IV: New knowledge, innovations, and improvements, staff nurses are expected to...

• Inside scoop from our experts: Outline expectations for the organizationwide council

  This week, a reader asks about the responsibilities of the organizationwide council. Read the...

Issue 2, January 13, 2009

• Inside the news: Seven healthcare organizations ring in the New Year with excellence

  Seven healthcare organizations have a lot to celebrate as the New Year begins. Each earned ANCC...

• Inside best practice: Embark on the journey for the right reasons

  Embarking on the journey to ANCC Magnet Recognition Program® (MRP) designation is not an easy...

• Inside the Program: Understand Component I: Transformational leadership

  The 14 Forces of Magnetism are now integrated under one of the new 5 Model Components in the 2008...

• Inside scoop from our experts: Deliver safe patient care with quality improvement projects

  This week, a reader asks for examples of quality improvement projects. Read the response below from...

Issue 1, January 6, 2009

• Inside the news: Pennsylvania hospital recycles to save money

  Lehigh Valley Hospital and Health Network (LVHHN) in Allentown, PA, is on the path to reducing its...

• Inside best practice: Get buy-in from nonnursing staff

  To get ANCC Magnet Recognition Program® buy-in, you must tie the group you are speaking to into...

• Inside the Forces: Adhere to four steps for successful shared governance

  Is your organization looking to implement a shared governance model to apply for ANCC Magnet...

• Inside scoop from our experts: Engage nightshift staff in shared governance

  This week, a reader asks how to engage nightshift staff in shared governance. Read the response...