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  Quality Improvement Monitor Quality Improvement Monitor 
 
Get the latest developments in the CMS Quality Initiative and news on QI/PI issues with this informative weekly newsletter.

July 4, 2008   (Volume 6, Issue 26)
 
Joint Commission unveils 2009 standards

The Joint Commission has released its revised standards, rationales, and elements of performance for 2009.

 
Videos released of two hospitals ignoring dying women

The video of a woman who died after writhing in pain for 45 minutes on the floor of an emergency room (ER) lobby was anonymously sent this week to the Los Angeles Times, which has posted the footage on its Web site. The newspaper received the video the same week another video was released showing a Brooklyn woman dying in and ER waiting room as staff and patients ignored her.

 
California posts adverse event data

During a 10-month period beginning in July 2007, 466 patients in California developed pressure ulcers so severe that the dead skin formed a crater or rotted through to the muscle or bone, according to the Los Angeles Times.

 
Express care improves patient flow in the ED
Sun Health Del E. Webb Hospital in Sun City West, AZ, was in trouble. From 2002 to 2007, the ED had seen an 87% growth in volume. Patient satisfaction was low, employee turnover was high, and most patients waited eight hours to be seen.
 

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