HCPro.com: Medical Staff Briefing

May 2008 (Volume 18, Issue 5)	view entire issue

Protecting patients and physicians
With the help of the Patient Safety and Quality Improvement Act of 2005 (PSQIA), healthcare organizations will soon be able to voluntarily report their patient safety data without fear of those data being used against them in court. In February, the U.S. Department of Health and Human Services (HHS) published its proposed regulations regarding patient safety organizations (PSO)-entities created under PSQIA to collect and analyze patient safety data (see "Guide to understanding PSQIA" below).

Developing a physician recruitment strategy
With the gray clouds of a physician shortage looming on the horizon, hospitals should begin developing recruitment strategies now. If they wait until the storm hits, they are bound to get wet. Gabriela Cora, MD, MBA, president of Miami-based Executive Health & Wealth Institute, Inc., an executive consulting firm, says understaffed hospitals may experience the following issues due to the impending physician shortage

Competency of the month: Measuring medical knowledge
Editor's note: In the April MSB, we featured two hospi-tals that have begun collecting data to measure physicians' ability to provide quality patient care. This month, we explore how hospitals can evaluate physicians' medical knowledge according to the Accreditation Council for Graduate Medical Education's (ACGME) and The Joint Commission's six core competencies.

Improving the patient experience through communication
Commercial industries have long had their ear to the ground, listening for trends, compliments, and complaints in an attempt to please their customers and gain more business. The healthcare industry is beginning to realize that doing the same thing may improve patient satisfaction scores. When The Joint Commission (formerly JCAHO) adopted the Accreditation Council for Graduate Medical Education's (ACGME) six core competencies, it highlighted that knowledge and technical competence alone don't make a good physician-good communication skills also factor into the equation.

Other recently-published articles from Medical Staff Briefing:

Competency of the month: Measuring systems-based practice

Practice makes perfect: Physician refresher/re-entry courses

Post-Kadlec best practices

Simplifying the medical staff structure

Competency of the month: Measuring professionalism

Florida Supreme Court makes peer review transparent

Measuring interpersonal and communication skills

The effect on exclusive contracts

Step 4a: The right relationship

Ensuring adequate FTEs for an efficient MSO

Measuring practice-based learning and improvement

The dos and don’ts of conducting fair hearings

Improving the patient experience through communication

Competency of the month: Measuring medical knowledge

Developing a physician recruitment strategy

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