Great for group or self-study! Help prevent miscommunication in your workplace. This lesson plan will help your staff master active listening skills and communicate effectively with co-workers and residents. Learners will be able to recognize the vital roll of nonverbal communication and the 5 communication "don'ts." Most importantly, this lesson will prepare your staff with the right tools to feel confident communicating in difficult situations.
*MAGNET™, MAGNET RECOGNITION PROGRAM®, and ANCC MAGNET RECOGNITION® are trademarks of the American Nurses Credentialing Center (ANCC). The products and services of HCPro, Inc. and The Greeley Company are neither sponsored nor endorsed by the ANCC
