Editor's note: Catherine M. Pallozzi, CHAM, CCS, director of patient access at Albany (NY) Medical Center and an advisory board member of Patient Access Advisor, provided this tip.

The revenue cycle is interesting. Just when you have the team geared up and on its way, the fourth quarter of the year is upon you.  

I find that taking inventory of goals and objectives and ensuring a careful review of all key performance indicators helps in the close of the year-end book. Your team works hard all year long only to lose steam in the closing months. Here's what you can do to help:

• Be sure to review your overall quality as well as individual quality indicators. Review specifically for trends and ensure that any necessary remediation is completed.