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| Patient Access Advisor |
| September 2008 |
| Make the most of your assessment |
| Editor's note: This article is the second in a two-part series. The article in the August PAA focused on areas to assess within your registration process.
In the August PAA, I outlined some specific issues you should address in order to assess the quality and comprehensiveness of your registration process.
This article will discuss various recommendations for addressing and resolving these issues. Although these recommendations have a proven track record, keep in mind that your priorities and solutions will vary based on many factors, including your specific flow, internal policies and procedures, and physical setup. |
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